Description
Repair shop software is a System designed to streamline the operations of repair shops. It manages job sheets tracking, customer information, inventory, invoicing, and reporting. Key features include work order management, inventory control, scheduling, and automated invoicing. This software enhances productivity, improves customer service, and ensures efficient repair shop operations.
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• Repair job sheet and assign it to the technician.
• Configurable repair status with color code for easy identification
• Manage Devices (like Mobile, Computer, Tablets, etc)
• Manage Device models • Configurable checklist for device models
– Add products (spare parts) & services as per device models.
– Assign repair to a technician (service staff)
– Manage repair with a due date, completed on, status, brands, device, device models, serial number, repair checklist, defect,
– Many more feature releasing.
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Job Sheet: To accept the device for repair from a customer, a job sheet is created. A job sheet contains all information related to a particular repair job. Job Sheet is a page of instruction to help the technician in performing the repair.
To add a new job sheet:
• Select Business Location, customer
• Service type: carry-in, pickup, or on-site. With pickup or onsite, the address has to be entered
• Select Brand, Device, Device Model, based on this a pre-repair checklist will be shown.
• Enter the serial number or IMEI, Password/Pattern Lock
• Product Configuration, Reported problem, condition of the product can be selected or new can be entered. You can pre-define some of this for selection as described in the next section.
• Similarly, you can select other fields.
• Assign Operator/Technician: Operator & Technician are service staff. To Create service staff in add/edit role give the Service staff permission. ==============================================
Customer Details in Job Sheet:
To display customer details in the job sheet, you need to enable it in Job Sheet > Settings > Jobsheet PDF & Label.
Enable the ‘Show Customer information‘ check box and add the customer name label next to it.
Scroll down and select the particular customer information to be displayed, like customer name, address etc. Update and save the changes.
Whenever a new job sheet is created the customer details will be displayed.
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Support: Pro support 24/7 available
✅ Support email: support@aluroojtc.com
Support link: https://aluroojtc.com/support/